Refund Policy
Last Updated:
Skyxaronphimau aims to ensure customer satisfaction. This Refund Policy outlines the conditions under which refunds may be granted.
Geographic Scope
This refund policy applies to orders delivered within the European Union. Customers in other regions may be subject to different return conditions. Our business is based in Helsingborg, Sweden.
Product Topic
Refunds apply to dietary supplements sold on this website, including Arvexiona. These are food supplements, not medicines. Unopened products in original packaging may be returned subject to the terms below.
Operator
Skyxaronphimau
Södra Storgatan 6B, 252 23 Helsingborg, Sweden
Right of Withdrawal
If you are a consumer in the European Union, you have the right to withdraw from a distance contract within 14 days of receiving the goods, without giving any reason. The withdrawal period expires 14 days after the day on which you acquire physical possession of the goods.
How to Exercise Your Right
To exercise the right of withdrawal, you must inform us of your decision by a clear statement (e.g., by email). You may use the model withdrawal form available from the European Commission, but it is not obligatory.
Effects of Withdrawal
If you withdraw from the contract, we shall reimburse all payments received from you, including delivery costs, without undue delay and in any event not later than 14 days from the day on which we are informed of your decision. We will make the reimbursement using the same means of payment as you used for the initial transaction.
Return of Goods
You shall send back the goods without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal. You will have to bear the direct cost of returning the goods. Goods must be returned in their original packaging where possible.
Deductions
We may make a deduction from the reimbursement for loss in value of goods resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods.
Contact
For refund requests and enquiries:
Skyxaronphimau
Södra Storgatan 6B, 252 23 Helsingborg, Sweden
info@skyxaronphimau.world
support@skyxaronphimau.world